customer experience centres

If you are looking to build a customer experience centre, then you've come to the right place.

Customer Experience Centres are the latest experiential marketing innovation. In partnership with our major clients, we have pioneered the concept of a static customer experience environment. Where we lead, others have followed; now a handful of companies with technology based products have started to build their own centres, and are successfully inviting customers and prospects through to great success.

No other company in the UK specialises in designing and building customer experience environments, so contact us if you are interested in creating your own.

CECs recreate a real-world situation, therefore please do not think they are limited to technology rich environments. If you are a travel company, they can just as easily be an airport, a hotel, or even a beach. If your company would like to improve sales for its latest disaster recovery software product, we can create a realistic head-office environment, with an interactive scenario that participants can act out to fully realise the benefit of purchasing your product.

The world of brand promotion is moving away from traditional advertising and towards experiential marketing. There is an interesting article on Advertising Age that sums up the popularity of experiential marketing nicely, and you can read it by clicking this link. The Customer Experience Centre model takes experiential marketing to the next level, and this is why our clients are telling us they are the future of brand experience. Be a part of this revolution by creating your own dedicated experiential marketing space.

It is impossible to recreate the emotions felt when visiting a CEC, but to see photographs of some of our work to date please view experiential marketing case studies.